Remember that TOMS deal that Dealticker was running? I finally got my order from the April deal in the mail. I was expecting fakes (but hoped they wouldn't be) and I thought I would make this post to show you all what I received and the frustration that continues. Upon first glance, the shoes look similar, you will notice the grey ones are my own TOMS (purchased from Urban Outfitters in Toronto) which are authentic, vs the blue ones from Dealticker on the bottom of the picture.
First thing I noticed was the insole on the Dealticker TOMS were definitely different than the authentic insoles. Mine are a nice, thick leather whereas the Dealticker ones are a plain cloth material and they come right now, as shown in the picture above, you can pull them right out, whereas mine are securely in (even after 4 months of daily wear).
Next, I ordered a Women's 9 and instead received a Men's 10. These shoes are too large on me and I cannot wear them. I have contacted E-Accessories (the shop which shipped these shoes through Dealticker) and they agreed to send me the correct shoes, but I would have to pay to ship them back (they would not re-imburse me and that it's the customer's responsibility). So basically I have to pay money to have the correct size shoes sent to me even though it was their mistake sending me the wrong size, unbelievable.
The slogan on the inside of the Dealticker TOMS has a spelling mistake. In the image above you will notice it says "With every pair you ourchase TOMS will give a pair of new shoes to a child in need One by One". If you purchased these in a store, they would never ever put these out with a spelling mistake! These are defective shoes.
Shame on Dealticker and E-Accessories for selling these! It's wrong on so many levels. What TOMS (the brand) stands for is their One for One promotion, whereby with every shoe purchased they send one to Africa. They make comfortable shoes and do a great thing for society. Do you think Dealticker/E-Accessories are donating each one purchased? Definitely not, as a TOMS rep contacted me and told me that E-Accessories is NOT an authorized re-seller.
These companies fooled many people into buying these, including myself. They ran this deal in April and then again recently. As far as I know no one had received the first shipment yet at that point, so it was a sly move to fool more people before they started complaining.
If you bought these shoes and got real ones or fake ones, the right or wrong size, please leave me a comment below!
Please note: If you haven't received your shoes yet, definitely email Dealticker and get a refund, they seem much more accommodating to those who have not been shipped the shoes yet. Avoid the hassle after, cancel today.
This story will air on CTV BC Steele on your side 6 pm show on July 12th. Click here to view the CTV Segement of this story.